Privacy Policy
Effective date: 24 August 2026
Ember & Shade respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains what information we collect through our website, how we use it, and the choices available to you.
When you contact Ember & Shade or submit an enquiry through our website, we may collect information such as your name, email address, phone number, location and any information you choose to include in your enquiry.
We use this information to respond to enquiries, provide information about our products and services, communicate with prospective customers, manage customer relationships and improve our website and services.
If you choose to give us permission to contact you through WhatsApp or other marketing communications, we may use the contact details you provided for that purpose. You can withdraw this permission at any time by contacting us.
Our website is hosted and operated using Wix. We may also use trusted service providers that support website hosting, communications, analytics and business administration. These providers may process information on our behalf only as necessary to provide their services.
We do not sell your personal information.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining business records and meeting applicable legal or regulatory requirements.
Our website may use cookies and similar technologies to provide essential website functionality, understand how visitors use the site and improve the browsing experience. Where required, visitors can manage their cookie preferences through the cookie settings provided on the website.
You may contact us to request access to, correction of, or deletion of personal information we hold about you, or to raise a question about how your information is being used.
For privacy-related enquiries, contact:
Ember & Shade
Dubai, United Arab Emirates
emberandshade@gmail.com
A complete outdoor living space, designed for the Emirates. Everything you need to cook, gather and live outside, with the presence of a built-in and the freedom to move